Flash Fiction: Dungeon Master


“Um…  Okay.  You’re standing at a crossroads.  You see before you a mist rising from the marsh.”

Duncan stared out above his screen, only his eyes visible to the players crowded around the too small table.  To his left was Mark; a Half-Elf Thief unimaginatively named ‘Marc’, a surly sort, always looking over his shoulder and muttering to himself, then came Xander as ‘Rogkar’ the Dwarf, a Warrior whose great battle-axe was nearly taller than he was.  On the right sat his brother, Aaron; playing an Elf Predator Druid named ‘Sinese’ currently in her Tiger form and next to him sat Bryon with his Human Paladin, ‘Adama’, complaining about both the Half-Elf and the Dwarf incessantly.

“I don’t want to go into the marsh.”  That from Mark.  Or ‘Marc’.  Sometimes it was difficult to tell which was doing the whining.

“Coward!” bellowed Adama, slamming his hand down on the table and causing everything to jump and shift slightly to the left.  Duncan hated that name.  He wanted to force Bryon to change it to something less Battlestarish but he was afraid that ‘Starbuck’ was next on his list of names, so he kept his mouth shut.

“Do you have to hit the table?” asked Xander as he scrambled to reset the minis on the map.

“I say we send the Thief into the mist – he should be right at home sneaking through the dark!”  Adama again.  Bryon rarely broke character during a game.

“Sinese purrs her agreement,” said Aaron.

“I’m bored!” Mark whined.  He was the youngest of the group, only just thirteen.  Duncan and Xander were fifteen, Bryon fourteen and Aaron thirteen and a half.

“Come on Mark,” Duncan pleaded.  He really wanted this campaign to move forward.  He had plans.  Serious plans.  Plans within plans.  It had to move forward!  “You said you wanted to play.”

“It’s stupid,” Mark complained, thudding his head on the table.  He muttered something else.

“What?” Duncan asked.

Mark looked up again.  “I said I wanna play Xbox.”

“What is this ‘Xbox’ the fiend speaks of?” shouted Adama.  “I know not of such things!  Surely it is some evil witchcraft!  BURN HIM!”

“Are you always a douche or only on Fridays?” Xander asked him.  Bryon’s eyebrows drew together but he said nothing, simply crossing his arms and leaning back in his chair.

The group was falling apart!  It was up to Duncan, the Dungeon Master, to pull them together again.

“Why do you want to play Xbox, Mark?  This is soooo much better than any Xbox game!”

“No it’s not!” Mark whined.  “I want HD graphics and explosions and monsters!”

“But, this has all of that and better!” Duncan countered.  Mark looked unconvinced.  Duncan took a deep breath.  “Look, your imagination is better than any old Xbox graphics!  Let me paint a picture for you; You are standing at a crossroads.  The night is cool, the air crisp and clean.  To your left you can hear the music from a lively inn.  The air carries to you the scent of roasted pork and sweet apple wood burning on the fires.  You can just make out the glow from those fires beyond the curve in the road.  Before you, the road trails off into a misty covered marshland.  You hear the sounds of crickets and frogs and smell the musty/wet scent of old growth and rotten, decaying foliage.  Down this road is the half-sunken temple of the old King Dorain, his wealth legendary, his obsession with protecting that wealth overshadowing that legend.  Rumor has it, that temple is guarded by the undead, Zombies who want nothing more than to eat your brains.  To your right, the dirt road becomes ancient stones five paces wide by five paces long.  It stretches on as far as your eyes can see and deep into the distant mountains, leading into the West and becoming the Road to Faloan, seat of the High Elves and their massive forests.”

Duncan looked each of his players in the eye.  Aaron sat with his mouth open, eyes wide and filled with excitement.  Duncan could only smile at his little brother, proud that he had awed him so.  Byron had a similar expression on his face, eyes wide and mouth open.  To his left, Xander sat with a smirk on his face.  He alone, as Duncan’s best friend, knew the work that had gone into this campaign, all the hours he’d spent, research he’d done.  Duncan nodded to him and Xander nodded back.  Plans within plans.

Then he looked at Mark, who looked like he swallowed a bug.

“See?  If you use your imagination, there is so much more possible!  There really is no limit!” Duncan pleaded with him.

“That’s stupid!” Mark cried.  “I don’t wanna use my imagination – I wanna play Xbox!”

Duncan hit his head on the table, then tossed a die on the table, not even bothering to see how it landed.  He muttered to himself.

“What?” Mark asked.

Duncan looked up and shouted, “A DRAGON SWOOPS DOWN AND EATS STUPID MARC IN A SINGLE GULP AND THEN WINGS AWAY WITH A FULL BELLY AND A SMILE NOW GET OUT AND GO PLAY XBOX!”

Mark exited quickly, slamming the door to the basement as he hit the landing above.  Duncan looked over his screen at his remaining players.  They were each staring at something of interest on the table before them so they would not have to meet his eye.  Duncan picked up his dice, rolling them over in his hands.  “Okay, so, you’re standing at a crossroads in stunned silence at the pointless, sudden and violent death of your comrade.  You see before you a mist rising from the marsh…”

When policies and legalese ruin consumer confidence


A little something different today. I want to talk about customer service, consumer confidence and marketing.

If you sold the best no-bake cookies around, would you take your cookies to market and lead with a warning about ecol i and raw eggs causing illness and sometimes death? Of course not! That would be, in a word, STUPID.  It would put people right off and make them second guess your products and move onto someone who’s marketing shows a no-bake cookie being devoured by a bunch of happy kids and maybe some sort of cartoon mascot or something, right?

packaging_warningSo imagine my surprise when my new USB mic arrives yesterday and I am assaulted by messages about defects and warranties and return policies. I was stunned.

As I may have mentioned here or on the Twitter feed, I ordered a new Alesis podcasting kit from amazon.com last week. Only, Amazon didn’t stock it, so it was shipped from JR.com. It arrived just yesterday and I was really excited about it, so I snatched it up and went to find a knife to cut the packaging.

This was my first assault: the box was wrapped in what was essentially a heavy plastic bag and then taped up. Repeated across the bag in bright, big letters was a warning to REFUSE the shipment if that bag had any rips or tears in it because JR.com wasn’t taking it back nor responsible for damage during shipping if I didn’t refuse it.

Odd.

Obviously, this made me pause.  I checked the packaging; no tears.  Plus, UPS just dropped it on the porch, so it wasn’t like I could’ve refused the shipment. Deciding to move on, I slit the bag up the side and pulled the box out.  Two pieces of paper fell out.  I picked them up.

Assault #2: On a sheet of orange paper, I find another warning about warranties and returns.  There are three or four paragraphs talking about how, if there’s something wrong with the contents of this shipment, don’t bother JR.com with it – the manufacturer is responsible for all warranties and for missing components! ‘Call the manufacturer first’ it says in bold letters.

What.The.Hell?

On the bottom of the page, there is a little blurb about how there are certain situations where they will accept a return, but only if whatever it is comes back in its original packaging including all plastic bags, ties, etc.

HOKAY THEN!

At this point, I’m starting to get nervous.  What in hell has Amazon gotten me into?  I look at the other piece of paper that fell out, dreading what it might possible contain (a warning about Anthrax? Metallica? – okay, sorry couldn’t help myself…).  To my relief, it’s merely the packing slip.  Whew, right?

I set these aside and go to open the box.  After all, this is what it’s all about, right? My new podcast kit?  New mic, new headphones – eeee!

packaging_warning_2Assault #3: a bright sticker, not unlike something you’d see, oh, on the side of a TOXIC NUCLEAR WASTE CONTAINER, with a giant STOP! sign on it, again tells me that I need to be careful in opening the box lest I need to return it for some reason.

Holy Crap.

At this point, I’m thinking that I have been so very screwed by Amazon and this JR.com.  With all of this stuff about warranties and returns and what not all, they must have a horrible customer satisfaction rating because EVERYTHING YOU ORDER FROM THEM MUST BE RETURNED!

I take a deep breath, go ahead and open the box, hook up the mic and test it out, try on the earphones – everything seems to be working well.  But I find myself looking for a place to stash the gd box because I am now extremely worried that I have purchased a lemon that I will be fighting to return for months from the point that it stops working (probably in 31 days).

I have to tell you, from a marketing standpoint and from a customer service standpoint, JR.com has failed, horribly, to inspire any sort of consumer confidence or loyalty from me.  And I buy a lot of shit online.

I decided to send them an email about this.  Here it is:

I have to say, you do not inspire confidence in the products that you sell.

If anything, you’ve scared the hell out of me.

I ordered the Alesis USB mic podcast kit from Amazon.com last week. It shipped from you and arrived today. Upon opening the package, I find myself staring at a sheet of paper explaining the return and warranty policy on the item I’ve purchased – it’s the very first thing you see. It basically says, “Don’t bother us – we didn’t make it.”  It’s not until you get to the bottom of the sheet do you accept any responsibility for the item and even then, you have caveats and CYA statements.

Moving on, the box that the item comes in has a massive sticker on it also detailing warranty/return information and warning the purchaser to think about what they are doing before they open the box and discover damaged items you won’t take back.

Does everything you sell come back?

Is everything in your stock defective?

Should I bother opening the box or should I simply return it now before the 30 days are up?

From a marketing standpoint, you are failing, horribly, at providing me, the consumer, with any confidence in you as a company or a retailer. And you’ve ensured that this is the only thing I will ever purchase from you. Nor will I be telling people about your company except to warn them to think twice before dealing with someone who has zero confidence in the products that they sell.

What a terrible message to lead with.

~P

I sent that off last night never expecting any sort of response.  So, imagine my surprise when I did get a response:

Dear Mr Hester,

Thank you for writing. We apologize that you were troubled by our Return policy information. We put the sheet at the top of the box because many customers throw out all the packaging before testing an item to make sure that it works or that it meets their needs. We want to make sure that customers under stand that we need everything returned.

We receive back only a small percentage of defective items. J&R will always assist our customers. We truly apologize again is this information upset you.

We hope we have addressed your concerns. You can reach us at (I’m taking out the numbers just in case) Monday through Friday from 9am to 6pm Eastern, Saturday 9-5 if you require additional assistance.

Thank you

This did not address my concerns.

I’m sorry, but it didn’t.

They really have a problem here and I don’t think they even realize how bad it is.

I can’t imagine that anyone in their marketing department is aware nor condone’s this idiotic spamming of doom and gloom messaging going out with their products.  Nor can I imagine that they have any sort of repeat business given the messaging that’s going out with their products.

How do companies like this survive?

~P

Life | Jun 30

Somehow, I broke my own podcast


Sigh.

I admit that I’ve had a rough couple of… well, weeks, I guess?  Months, maybe?  Two late night hospital adventures back to back followed by little sleep and worrying do not, a wide-eyed bushy-tailed Pat, make.

Still, I’m surprised that I somehow messed up the 2nd episode of my WILDLY POPULAR new podcast. (okay, so it’s not popular. Yet. GIVE IT TIME!)

When I uploaded it last night to the server and set about making it all live and ready to be heard, one thing stuck out in my mind; the site I use, podbean.com, has a setting in their dashboard when you’re uploading a new podcast, for length.  It has an ‘auto detect’ feature. I clicked it.  It said ‘33 minutes’ and change.  I cocked my head, perplexed.  Had I not just recorded 48 minutes and change?  That’s what the timer on Garageband had said.

Curious, I went back to Garageband and checked; sure enough, 48 minutes and change.  Hrmm.

I changed the setting and moved on, saving the new podcast and then having dinner, putting out tweets and blog posts and Facebook updates to let people know the new podcast was up.  Then I went to see Transformers 2 later in the evening, thinking nothing more about it.

This morning, I woke with it on my mind again.  It just didn’t make any sense!

Once at work, I downloaded the podcast from iTunes and decided to listen to it while I worked.  Around minute 33 and change, the podcast was over.  But it still showed 10+ minutes left.  D’oh?  What had I done?  What could it be?  …why is it going on?  …why is it repeating stuff from earlier in the podcast?

*facedesk*

Sigh.  I broke something, somewhere.  I don’t know where yet.  Won’t know until I get home and can compare Garageband to podcast file uploaded and whatnotall.

I suppose these things happen when you first launch something like this.  …I keep telling myself that anyway.

Now I wonder if I can fix it?  Will replacing the file on the server fix it all?  I suppose it won’t for anyone who has already downloaded it…

D’oh?

~P

Life, Podcast | Jun 29

New Podcast Available: Episode #2


You can subscribe to the podcast by visiting iTunes and hitting subscribe. (episode #2 may not be there yet – but when you subscribe, it’ll download automatically when they update the feed)

You can also grab the feed directly from PodBean by clicking this link and using the RSS feed to subscribe using whatever method you prefer.

Episode #2: All Things from My Brain

In the second episode of the All Things From My Brain podcast, I talk about the iPhone 3GS rollout, my new Alesis USB podcast mic, the obsession of the news media with the death of pop icon Michael Jackson, the new DRM bombshell on the Amazon Kindle, the Ghostbusters game on the XBOX 360, video game piracy and store front activation, cloud gaming, Transformers 2 and the rise of audio book casts and eBooks. I also mention the new Tor.com storefront, introduce some new music, rant about the viral marketing for Dan Brown’s upcoming ‘The Lost Symbol’ and discuss my own writing efforts for the week.

Show notes and Links:

Episode 2 Show notes and links

Tech Update / iPhone 3GS sales/news:

Kindle News:

Games:

Scifi News:

Book News:

Let me know what you think – leave a comment or send me an email!!

~P

Podcast | Jun 28

Not a real blog post


Well, I’ve had another hospital adventure, which is why I haven’t been posting.

The adventure isn’t really over yet as I’m sitting in my mom’s room typing this on my phone. The sun is out, sky is a bright blue but I’m not feeling it. Too tired and worried.

They’re letting her go home but the next couple of weeks will be stressful. She’s 67 years old, has pneumonia and a possible tumor near her lung. We have to wait and see if it is a tumor or just a mass created by the pneumonia. If the latter, it’ll break up thanks to the antibiotics. If the former, well-that’s another blog post. :-(

~P

News | Jun 26

Unrated DVD’s are a joke-yet we buy them!


You’ve seen them in all the video stores and on Amazon.com.  You’ve probably bought a few.  But, honestly, what the hell is the deal with ‘unrated dvd’s’?

At worst it’s a marketing ploy, at best, you’re getting the 2 and 1/2 minutes of cussing they cut out of the film to receive the coveted PG-13 rating from the MPAA.  Is it worth it?

If you saw the movie in the theaters, do you really care about the bit they cut out for the rating?  If you didn’t see it in theaters, is the unrated experience better, more enticing?

I’ve bought a couple of the Unrated DVD’s and I don’t see the appeal.  Comparing the DVD to the theatrical release, I don’t see much difference between the two beyond the aforementioned cussing.

I think it comes down to the studios making movies that would otherwise be PG (…when was the last time any movie came out with a PG rating? Do they still even HAVE a PG rating for movies?!) or R rated, but not wanting to release them that way.  The PG-13 rating has become the end all, be all of movie ratings.  Especially in the summer – see, teenagers can go see it without their parents and they’ll go see it multiple times with their friends, which just makes the studios more money.

Everything seems to be shooting for that demographic anymore.  Look at the books they are willing to publish; Young Adult stories of forbidden love with Vampires, for example.  But after they’ve made all the teenie-bopper money, they want to entice the adults to actually pony up some cash so they have to do something to get our attention – ‘Unrated’? ooo – that must be so much better!

Does it work?  I’ve stayed away from Twilightesque stuff.  If I were wholly unaware of it and saw something that said, “Unrated Vampire Movie” all over the cover, I’d probably get fooled into checking it out.

What about you?

Is Twitter the end of Instant Messaging?


One of the things I’ve noticed since joining Twitter is that my instant messaging has gone WAY DOWN!

Does this spell the death of the instant messaging services?  Or has Twitter BECOME the new IM?

Prior to using Twitter throughout the day (Via tweetdeck), I would have several conversations going in either my AIM client or my iChat at home.  Now, it seems like I rarely have a chat going at all.  Most everyone from my buddy list is now on Twitter.  If I want to know what’s going on with them, I just check their time line and vice versa.  I also get a lot of direct messages and replies via Twitter, so direct questions or comments come from there instead of my chat client.

Does that mean Twitter is the new instant messaging platform?

I think AIM believes it could be so.  I noticed when I upgraded to their AIM client 6.9 just last week (I use iChat at home, but AIM at work), that they were pushing the fact that you can keep up with your friends from other social networks including Facebook and Twitter.  It’s possible that they’ve had that support for a while, but it was the first I’d seen of it and it got me to thinking.

As easily as I, a heavy instant messaging user, found myself rarely if ever using the damned thing anymore – how many other people are doing the same?  Are AIM and MSN and Yahoo and all the other chat clients suddenly seeing massive drops in usership as people flock to Facebook (Who has an ‘in network’ chat client of their own) and Twitter?

What do you think?

~P

Life, Technology | Jun 23

New thing I did – A Podcast


So.

Guess what I did this weekend?

I created a podcast!!

I decided that I have a face fit for radio… Or Podcasting…

Anyway, spent the weekend working on this – hoping that I’ve worked the kinks out and it’ll be much much easier to do these moving forward.  We’ll have to see about that.

There’s lot’s of ways to access the podcast at this point:

I’ve submitted it to iTunes so as soon as I have a link for that, I’ll put it here somewhere.  In the meantime, you can add it to your iTunes by clicking on Advanced, then Subscribe to podcast and just paste the feed link in.

I’m really excited about this!

In this inaugural episode of the All Things From My Brain Podcast, I introduce myself and then talk about: the podcast and the blog, I also talk about reboot mania gripping Hollywood, the new iPhone 3GS and the new 3.0 OS, Tweetdeck on the iPhone, the new Ghostbusters game released this week, Microsoft’s new .NET Firefox addon that you probably didn’t know about, Torchwood: Children of Earth, Primeval, Doctor Who and the new Spaceport America.

If that sounds interesting to you, then what are you waiting for?  Click the link!

~P

News, Podcast | Jun 21

How do you manage your time?


I was asked just today on Twitter how I manage my time.  This was in response to my saying:

twitter_shot0609

It was a damned fined question.

I am not a published author but I’ve probably read just about everything I can on writing simply because this is what I want to do.  The above message is accurate.  Everything I’ve read on the subject boils down to one simple concept: if you want to be a writer then you need to write.  Write even if it’s crap because you have to practice if you want to get better at it.  What is it Stephen Kind said?  He wrote 200 books before one was published?  Writing to write.

But how do you manage to write or fit it into your busy schedule?

For me, it’s a commitment that I’ve made to myself.  I know that every night, no matter how I feel, no matter what’s going on or the day that I’ve had, I am going to sit down and I am going to write for at least one hour.  Sometimes in that hour I write the worst crap I’ve ever seen and sometimes, I hit it right on the mark and I don’t want to stop.  If I have the energy, I won’t stop.

I also blog to keep the creative juices flowing.  Hence this site.

I will be the first to admit that there are tons of things to distract me from writing including but not limited to:

  • TV
  • Movies
  • Xbox
  • World of Warcraft
  • Reading
  • Life

I guess it all comes down to balance.  Everyone has to find their own balance and I don’t think any book written on the subject can do it for you because we’re each unique.  What I’m doing, right now, works for me – right now.  It may change in a month or a year and I’ll have to find that new balance to make it all work for me.

~P

Life, Writing | Jun 19

10 Things Hollywood Should Not Reboot


If imitation is the sincerest form of flattery, then surely Hollywood duplication, rehashing, rebooting and out right copying must be the key to big box office bank, right?

With the ‘reboot’ (I am really coming to hate that word now) of the ‘Star Trek’ franchise and the elimination to all references Roddenberry, Holywood has a new way of redoing stuff we’ve already seen but making it legitimate in their eyes.  It’s not a sequel!  It’s a -reboot-!  They’re breathing new life into something old and dated!  They are, in short, out of or afraid of new ideas and since something worked once, it will probably work again if they throw enough CGI and lens flares at it!

So, because I can, I’ve come up with my list of 10 things Hollywood should absolutely not remake, rehash & reboot.  Will they listen to me?  No.  But it’s still on my brain and therefore must come out!

10.  The Pink Panther (I know they did, but they shouldn’t have)

9.  Star Wars (I’ve read rumors)

8.  Battlestar Galactica (A movie?  Now?  Really?  And nothing to do with the SciFi show?!?!)

7.  Land of the Lost (see #10 above)

6.  Predator (I’m sorry but… No.)

5.  A Nightmare on Elm Street (Oh god…)

4.  Scream (…)

3. Robocop (Kill me now.)

2. Aliens (AGAIN?!)

1.  Buffy the Vampire Slayer (Absolute stupidity)

~P